



ÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊCaller ID Manager
ÊÊÊÊÊÊÊÊÊÊÊÊÊyour total telephone management tool





Instructions

Please read the following documentation carefully. It explains the installation, requirements, use, and registration of this software. These instructions MUST be distributed along with the software.








Basement Softworks
      Version 1.01a
      Rev. February 1993






Introduction

	
Caller ID Manager provides software support for your Supra¨ modem with Caller ID ROMs. Caller ID is a feature available from telephone companies in many parts of the county which sends the number of the caller over the phone lines between the first and the second ring. This allows you to decide whether or not you want to answer the phone as you will know who is calling. In order to utilize this phone service, you must have some sort of special equipment to display the number. While the Supra modem supports caller ID, limited software support has been offeredÑuntil nowÉ
ÊÊÊÊCaller ID Manager displays the number of the person calling on your computer screen. If this number has been entered in Caller ID ManagerÕs records, the name of the caller also will be displayed, in addition to a log of previous conversations and a comment Ònotepad.Ó This will Òjog your memoryÓ of your last incoming phone call with that caller. Caller ID Manager also keeps a log of all incoming phone calls, even those which you do not answer. (Note: You should never assume the person on the phone will be the same as the person on the screen; Caller ID Manager only goes by the phone number of the originating call. Someone else might be using the same phone.)
ÊÊÊÊCaller ID Manager requires System 7ª (7.0, 7.01,7.1 or later), a Supra modem which supports Caller ID (Contact Supra to see if your modem has this feature; you might have to get a ROM upgrade), and the Apple¨ Serial Tool (included in this software package). Caller ID service must be available in your area. Some states do not have service yet; many have not decided whether or not this service is a violation of the right to privacy, etc. Call your local phone company to see if this service is available in your area at this time. (There is usually a monthly fee for this service; with this software and modem with Caller ID ROMs, you will not need any additional hardware)
ÊÊÊÊThis software is shareware. Please try this software to see if you like it. If you like it, please register your software. If you do not register your copy, please remove all uncompressed copies from all your storage media (including, but not limited to hard drive, floppy discs, removable discs and/or drives, DATA, etc. Ð you get the idea). A lot of time and money has been spent in the development and testing of this software. Parts of this software also have been licensed from other companies and these fees must be paid. You are encouraged to distribute compressed form of this software package to other users who may be interested in Caller ID Manager.

Installation

NOTE: Since you are reading this document, it is assumed that you have already decompressed the software package. If you did not decompress the package yourself, you should obtain a compressed package as decompressing the package assigns a unique serial number to each copy.

ÊÊÊÊCaller ID Manager, beginning with version 1.01a, is distributed with an installer. The installer is easy to use and has online help. Double-click the program Installer. Select which form of the UserÕs Manual you would like to have. Press the Install button. Next you will be asked to personalize your software. Press Okay and the installer takes care of the rest. You will be asked to restart your computer before using Caller ID Manager.
ÊÊÊÊFor those of you wondering what the installer is doing, here is a run-down. It places the extension Serial Tool into the Extensions Folder located within your System Folder. The installer creates a resource file CIDM 1.01 rsrc which is put in the Preference folder, also in the System Folder. Do not remove this file as Caller ID Manager will not run without it! The installer also creates a folder called ÒCIDM 1.01Ó and puts the program Caller ID Manager 1.01 into it. The instruction manual(s) are put  in the CIDM 1.01 folder.
ÊÊÊÊEach time you run Caller ID Manager before you register it, you will be presented with a screen asking if you are ready to register Caller ID Manager. (Once you register your copy, this screen will no longer be part of the startup process.) The button To Registration will take you to the registration screen (see the instructions contained on the registration screen). The button I promise I will allows you to continue running the program until the expiration date indicated. If you wish to have Caller ID Manager startup each time you turn on your computer, make an alias of Caller ID manager 1.01 in your Startup Items in your System Folder. 
ÊÊÊÊWhen you first go to the registration screen, you will see a blank for your User Key. Information is included in the program about the registration process. Press the Save registration file  button; this creates a text file with registration information. Mail it to the address indicated, along with the registration fee. When you receive the User Key, enter it in the provided blank. After verifying the key, the program alerts you that the registration process is complete.

Adding and viewing names

ÊÊÊÊCaller ID Manager allows you to enter the names of people who call you regularly. Select Add (N) from the menu People  Enter the information requested. In the blank for phone number, you must enter the number in the following format: 2341234567 (i.e., no dashes or anything else Ñ just 10 digits, including area code). In the large entry area, you may make any notes that might be helpful to you when this person calls. This area is editable at any time, including during conversations. Press the button Add to records to add this person and number to the list; cancel does nothing to the list.
ÊÊÊÊTo view the list of people currently in the list, select List from the menu People. This displays the list of people, arranged alphabetically by last name. You may make changes to the profile as necessary.

The logs

ÊÊÊÊCaller ID Manager keeps several kinds of logs. One individual log is kept for each person. Another log is kept of all incoming calls. A third log is keep for calls not answered.
ÊÊÊÊThe log of incoming calls keeps a record of all incoming calls and shows when Caller ID Manager was turned on and off. To view the log, select Show log (L) from the menu Log. This shows the time of each call, the number of rings, the name and number of the call, and any brief comments you made. This log can be saved as a text file by selecting Save log as text from the same menu. You can print this file, if you wish. You might wish to save these in the folder LOGS. You can also select Clear log to delete the log and start with a clean slate. This command cannot be undone!
ÊÊÊÊIf you did not answer the call, Caller ID Manager will make a list of these calls. The screen automatically opens when a call is missed. You may close the screen without deleting the calls by using the traditional window close box (upper left-hand corner). To display this screen when it is closed, select Missed (E) from the menu Log. You may clear the missed log, simply press the clear button at the bottom of the missed call screen. You must verify your decision to clear it.

The FILE menu

ÊÊÊÊCaller ID Manager has the traditional File menu. You can open and save record files using these commands. If you open a file without saving our current file, the people in the current file will be lost.
ÊÊÊÊThe Prefs selection allows you to set attributes that control the operations of Caller ID Manager. You should not adjust this selections unless you are absolutely sure that you know what you are doing!!! Your current version of Caller ID Manager is configured to work with Supra fax modems. 
ÊÊÊÊThe Caller ID String is the string which is sent at startup to the modem which instructs it to send caller ID information. Consult your manual if you believe that another string should be used. Please enter a RETURN after the string. The Modem close string  is sent when the program quits. If it is edited, remember to enter a RETURN after the string is entered. 
ÊÊÊÊThe configuration for Max Rings instructs the program how many rings it should wait until it reports the call was not answered. The number 4 was chosen as this is when most answering machines pick-up the phone.

When the phone ringsÉ

ÊÊÊÊWhen Caller ID Manager is on, you will be able to know the number Ñ and possibly the name Ñ of the person calling. Caller ID Manager runs in the background, awaiting the ringing of your phone. Caller ID Manager needs at least 800K RAM when it is running. You should not notice any lack of performance with Caller ID Manager running in the background. When the phone rings, Caller ID Manager is brought to the front.
ÊÊÊÊAfter the first ring, the telephone company sends the number of the person on the line through the phone lines. As soon as this information is received, Caller ID Manager checks its records to see if this number has a match. If it does, Caller ID Manager will display the name, number, information, and the individualÕs phone log. If the number does not match the ones in the records, you will still get a screen with the number; instead of the name, you will see ÒUnknown Number.Ó You have the option of adding this number to the records, as described below. (Note: If a person calls from an area that does not support caller ID or your caller ID signal is not received correctly, you will see ÒN/A: No Caller ID InfoÓ; do not panic!)
ÊÊÊÊIf you answer the call, press the Answer button. (Your modem cannot tell if you pick up the phone or not). If this is a new person, you will see a button Add. This transfers you to the new person feature. You will not see the Add button if no caller ID information was received. If you choose not to answer the phone (i.e., the number of rings is greater than max rings or the program is idle for more than 10 seconds), the screen will go away and the messages screen will take note of this number.
ÊÊÊÊWhile you are talking, you may make notes on the large screen area. These notes  can be viewed from the list person command. You may also make a brief comment about this particular conversation in the RE: line. This is added to the phone log, along with the date and time. For example, this is handy to know how often a person calls and allows you to follow the progress of a situation.
ÊÊÊÊPress the Disconnect button when you have hung up the phone. This will alert the log that your conversation has been terminated. This also closes the information window.

Common Questions

Why do I get the message ÒN/A: No Caller ID InfoÓ when the phone rings?
	¥Caller ID Manager did not receive the needed information to process the call. Check with your phone company to make sure you have subscribed to the caller ID service. This is an optional service which usually requires a monthly fee. 
	¥If a person calls from an area that does not support caller ID, you will get this message. Do not panic...this is to be expected.
	¥Check to see if your modem supports caller ID. Older Supra modems might require a ROM upgrade. Contact your Supra dealer or call Supra directly.
	¥Check the Caller ID String in the Prefs window. Make sure you entered a RETURN after the string. Consult your modem manual for the string.

I get an error statement about the modem at startup.
	¥Check the modem connections. Turn the modem off and on. Restart Caller ID Manager.
	¥If you are running another program (communications, fax software set to on) which utilizes the serial port to which the modem is connected, you must first quit that application before starting Caller ID Manager.
	¥Make sure that  the Apple Serial Tool is in the Extensions folder. (The installer should have done this for you.)
	¥Check to see if your modem supports caller ID. Older Supra modems might require a ROM upgrade. Contact your Supra dealer or Supra directly.
	¥Check the Caller ID String in the Prefs window. Make sure you entered a RETURN after the string. Consult your modem manual for the string.

I get a message that the system software is not compatible with Caller ID Manager.
	¥You must be running System 7.0 or later.

I get a message that the trial period has expired.
	¥You have not registered your copy of Caller ID Manager and the trial period has passed.

I get a message that the pref cannot be opened.
	¥There is a problem with the file CIDM 1.01 rsrc. You should duplicate a backup file (one of the files you saved). Rename this file CIDM 1.01 rsrc and put it into the Preference folder in the System Folder. Unfortunately, any information received since the backup was made was lost; this is why you should back-up your files regularly. 
	¥Your hard drive is almost full. Removed or compress documents that you are not using.
	¥Increase the RAM amount by opening the Get Info window and adjusting the memory partition.

I have other questions, comments, or suggestions.
	¥Once you register your software, you will receive additional information on technical support. We want you to be happy with your software!


In closingÉ

ÊÊÊÊWe hope that you will enjoy Caller ID Manager. This is our first venture into Macintosh¨ shareware. Please send us your suggestions for improving this product. Even as you use this, we are working on a faster and more feature-filled version of Caller ID Manager. This version will also allow you to originate and to keep track of outgoing calls. You will be able to register this version free of charge by registering the current version. This will help us off-set the licensing fees of parts of the software in this package. 
ÊÊÊÊWe got the idea for this software when we realized that the Supra modem had very limited software support. We hope that it will be as beneficial for you as it is for us!
ÊÊÊÊHappy talking!

Christopher Smith
CASoft/Basement Softworks
14 Glenwaye Dr.
Greenville, SC  29615-3312








First Edition, November 1992
Revised February 1993

The Fine Print

This software is distributed in a shareware package. All contents must be distributed in the compressed form. Portions of this software have been licensed to be distributed only as a part of the package Caller ID Manager for use on Apple¨ Macintosh¨ computers. This software is sold ÒAS ISÓ without any warranty of any kind. It is left up to the end user to determine the suitable of this product prior to paying the registration fee. We do not warrant, guarantee, or make any representations regarding the use or the results of the use of the software or any accompanying electronic documentation in terms of their correctness, accuracy, reliability, currentness, or otherwise. The entire risk as to the results and performance of the software and documentation is assumed by you.

You are allowed to make a backup copy of your registered copy as long as it is not given, lent, or otherwise transferred to another party. It is your responsibility to make sure that no more than one copy with a given serial number is in use at any given time. Feel free to distribute the uncompressed software package in an unaltered state.

Information in this document and included in the software is subject to change without notice. No part of this documentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose except when included in the compressed form with the software to which this software is the documentation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc. System 7 is a trademark of Apple Computer, Inc.

Supra and SupraFAXModem are trademarks of Supra Corporation. This software is not endorsed, recommended,  nor supported by Supra Corporation.

CompuServe is a trademark of CompuServe Information Systems.

America Online is a registered service mark of America Online, Inc.

Other names are trademarks or service marks of their respective holders.

APPLE COMPUTER, INC. (ÒAPPLEÓ) MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE APPLE SOFTWARE. APPLE DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU  FOR  ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS  OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. AppleÕs liability to you for actual damages for any cause whatsoever, and regardless of the form of action (whether  in contract, tort (including negligence), product liability, or otherwise), will be limited to $50.


Manual revised 2/93 for release with Caller ID Manager 1.01a
